.xconnect-dm {
    --xconnect-ink: #0f172a;
    --xconnect-muted: #64748b;
    --xconnect-border: #dbe4ee;
    --xconnect-surface: #ffffff;
    --xconnect-soft: #f4f7fb;
    --xconnect-accent: #047857;
    --xconnect-accent-hover: #065f46;
    --xconnect-blue: #2563eb;
    position: relative;
    z-index: 1090;
    font-family: "Segoe UI", system-ui, -apple-system, sans-serif;
}

.xconnect-dm button,
.xconnect-dm input,
.xconnect-dm select,
.xconnect-dm textarea {
    font: inherit;
}

.xconnect-dm [hidden] {
    display: none !important;
}

.xconnect-dm__launcher {
    position: fixed;
    right: 13px;
    bottom: 90px;
    width: 62px;
    height: 62px;
    box-sizing: border-box;
    display: grid;
    place-items: center;
    padding: 0;
    border: 3px solid #ffffff;
    border-radius: 50%;
    background: var(--xconnect-ink);
    color: #ffffff;
    box-shadow: 0 10px 28px rgba(15, 23, 42, 0.28);
    cursor: grab;
    touch-action: none;
    transition: transform 160ms ease, background-color 160ms ease, box-shadow 160ms ease;
}

.xconnect-dm__launcher:hover,
.xconnect-dm__launcher:focus-visible {
    background: var(--xconnect-accent);
    box-shadow: 0 12px 32px rgba(4, 120, 87, 0.32);
    transform: translateY(-2px);
}

.xconnect-dm__launcher:focus-visible {
    outline: 3px solid rgba(37, 99, 235, 0.35);
    outline-offset: 3px;
}

.xconnect-dm__launcher.is-dragging {
    cursor: grabbing;
    transform: scale(1.04);
}

.xconnect-dm__launcher-icon {
    width: 42px;
    height: 42px;
    display: grid;
    place-items: center;
    border: 1px solid rgba(255, 255, 255, 0.24);
    border-radius: 50%;
    font-size: 23px;
}

.xconnect-dm__launcher-label {
    position: absolute;
    right: -4px;
    bottom: -3px;
    width: 29px;
    height: 29px;
    display: grid;
    place-items: center;
    padding: 0;
    border: 2px solid #ffffff;
    border-radius: 50%;
    background: var(--xconnect-accent);
    color: #ffffff;
    font-size: 9px;
    font-weight: 800;
    line-height: 1;
    letter-spacing: 0.04em;
    text-align: center;
}

.xconnect-dm__brand-mark img {
    width: 100%;
    height: 100%;
    display: block;
    object-fit: contain;
}

.xconnect-dm__badge {
    position: absolute;
    top: -5px;
    right: -5px;
    min-width: 22px;
    height: 22px;
    padding: 0 6px;
    border: 2px solid #ffffff;
    border-radius: 999px;
    background: #dc2626;
    color: #ffffff;
    font-size: 11px;
    font-weight: 700;
    line-height: 18px;
    text-align: center;
}

.xconnect-dm__panel {
    position: fixed;
    width: min(410px, calc(100vw - 24px));
    height: min(650px, calc(100vh - 24px));
    overflow: hidden;
    border: 1px solid var(--xconnect-border);
    border-radius: 8px;
    background: var(--xconnect-surface);
    color: var(--xconnect-ink);
    box-shadow: 0 18px 50px rgba(15, 23, 42, 0.24);
}

.xconnect-dm__header {
    height: 68px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 12px 14px;
    border-bottom: 1px solid rgba(255, 255, 255, 0.14);
    background: var(--xconnect-ink);
    color: #ffffff;
}

.xconnect-dm__brand {
    display: flex;
    align-items: center;
    gap: 10px;
    min-width: 0;
}

.xconnect-dm__brand-mark {
    width: 38px;
    height: 38px;
    flex: 0 0 auto;
    display: grid;
    place-items: center;
    padding: 2px;
    border-radius: 7px;
    overflow: hidden;
    background: #ffffff;
}

.xconnect-dm__brand div,
.xconnect-dm__view-heading div,
.xconnect-dm__toolbar > div {
    min-width: 0;
    display: flex;
    flex-direction: column;
}

.xconnect-dm__brand strong {
    font-size: 16px;
}

.xconnect-dm__brand span {
    color: #cbd5e1;
    font-size: 11px;
}

.xconnect-dm__brand .xconnect-dm__connection {
    display: inline-flex;
    flex-direction: row;
    align-items: center;
    gap: 5px;
    width: fit-content;
    margin-top: 2px;
    color: #bbf7d0;
    font-size: 9px;
    font-weight: 650;
    line-height: 1;
}

.xconnect-dm__connection > span:first-child {
    width: 6px;
    height: 6px;
    flex: 0 0 auto;
    border-radius: 50%;
    background: #22c55e;
}

.xconnect-dm__connection.is-connecting,
.xconnect-dm__connection.is-reconnecting {
    color: #fde68a;
}

.xconnect-dm__connection.is-connecting > span:first-child,
.xconnect-dm__connection.is-reconnecting > span:first-child {
    background: #fbbf24;
}

.xconnect-dm__connection.is-polling {
    color: #cbd5e1;
}

.xconnect-dm__connection.is-polling > span:first-child {
    background: #94a3b8;
}

.xconnect-dm__icon-button {
    width: 34px;
    height: 34px;
    flex: 0 0 auto;
    display: grid;
    place-items: center;
    padding: 0;
    border: 1px solid var(--xconnect-border);
    border-radius: 6px;
    background: #ffffff;
    color: #334155;
    cursor: pointer;
}

.xconnect-dm__header .xconnect-dm__icon-button {
    border-color: rgba(255, 255, 255, 0.24);
    background: rgba(255, 255, 255, 0.08);
    color: #ffffff;
}

.xconnect-dm__icon-button:hover,
.xconnect-dm__icon-button:focus-visible {
    border-color: var(--xconnect-blue);
    color: var(--xconnect-blue);
}

.xconnect-dm__header .xconnect-dm__icon-button:hover,
.xconnect-dm__header .xconnect-dm__icon-button:focus-visible {
    border-color: #ffffff;
    color: #ffffff;
}

.xconnect-dm__view {
    height: calc(100% - 68px);
    display: flex;
    flex-direction: column;
}

.xconnect-dm__status {
    position: absolute;
    z-index: 2;
    top: 68px;
    right: 0;
    left: 0;
    padding: 8px 12px;
    border-bottom: 1px solid #fecaca;
    background: #fef2f2;
    color: #991b1b;
    font-size: 12px;
}

.xconnect-dm__toolbar,
.xconnect-dm__view-heading {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    padding: 12px 14px;
    border-bottom: 1px solid var(--xconnect-border);
    background: #ffffff;
}

.xconnect-dm__toolbar strong,
.xconnect-dm__view-heading strong {
    font-size: 14px;
}

.xconnect-dm__toolbar span,
.xconnect-dm__view-heading span {
    overflow: hidden;
    color: var(--xconnect-muted);
    font-size: 11px;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.xconnect-dm__view-heading {
    justify-content: flex-start;
}

.xconnect-dm__primary-button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 7px;
    min-height: 34px;
    padding: 7px 12px;
    border: 1px solid var(--xconnect-accent);
    border-radius: 6px;
    background: var(--xconnect-accent);
    color: #ffffff;
    font-weight: 650;
    cursor: pointer;
}

.xconnect-dm__primary-button:hover,
.xconnect-dm__primary-button:focus-visible {
    border-color: var(--xconnect-accent-hover);
    background: var(--xconnect-accent-hover);
}

.xconnect-dm__primary-button:disabled {
    cursor: not-allowed;
    opacity: 0.58;
}

.xconnect-dm__primary-button--wide {
    width: 100%;
    margin-top: 2px;
}

.xconnect-dm__toolbar .xconnect-dm__toolbar-actions {
    flex: 0 0 auto;
    flex-direction: row;
    align-items: center;
    gap: 6px;
}

.xconnect-dm__secondary-button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    min-height: 34px;
    padding: 7px 10px;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    background: #ffffff;
    color: #334155;
    font-size: 11px;
    font-weight: 650;
    cursor: pointer;
}

.xconnect-dm__secondary-button:hover,
.xconnect-dm__secondary-button:focus-visible {
    border-color: var(--xconnect-blue);
    color: var(--xconnect-blue);
}

.xconnect-dm__conversation-list {
    flex: 1;
    overflow-y: auto;
    background: var(--xconnect-soft);
}

.xconnect-dm__conversation {
    width: 100%;
    display: grid;
    grid-template-columns: 42px minmax(0, 1fr) auto;
    gap: 10px;
    padding: 12px 14px;
    border: 0;
    border-bottom: 1px solid var(--xconnect-border);
    background: #ffffff;
    color: var(--xconnect-ink);
    text-align: left;
    cursor: pointer;
}

.xconnect-dm__conversation:hover,
.xconnect-dm__conversation:focus-visible {
    background: #f8fafc;
}

.xconnect-dm__conversation-avatar {
    width: 42px;
    height: 42px;
    display: grid;
    place-items: center;
    border-radius: 7px;
    background: #e0f2fe;
    color: #075985;
    font-weight: 750;
}

.xconnect-dm__conversation-copy {
    min-width: 0;
}

.xconnect-dm__conversation-copy strong,
.xconnect-dm__conversation-copy span {
    display: block;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.xconnect-dm__conversation-copy strong {
    margin-bottom: 2px;
    font-size: 13px;
}

.xconnect-dm__conversation-copy span {
    color: var(--xconnect-muted);
    font-size: 11px;
}

.xconnect-dm__conversation-meta {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 5px;
    color: var(--xconnect-muted);
    font-size: 10px;
}

.xconnect-dm__unread {
    min-width: 20px;
    height: 20px;
    padding: 0 6px;
    border-radius: 999px;
    background: var(--xconnect-accent);
    color: #ffffff;
    font-weight: 700;
    line-height: 20px;
    text-align: center;
}

.xconnect-dm__empty {
    display: grid;
    place-items: center;
    min-height: 210px;
    padding: 24px;
    color: var(--xconnect-muted);
    text-align: center;
}

.xconnect-dm__empty i {
    margin-bottom: 10px;
    color: #94a3b8;
    font-size: 28px;
}

.xconnect-dm__form {
    flex: 1;
    overflow-y: auto;
    display: grid;
    align-content: start;
    gap: 12px;
    padding: 14px;
    background: var(--xconnect-soft);
}

.xconnect-dm__form label {
    display: grid;
    gap: 5px;
    color: #334155;
    font-size: 12px;
    font-weight: 650;
}

.xconnect-dm__form label > span {
    color: var(--xconnect-muted);
    font-weight: 400;
}

.xconnect-dm__form input,
.xconnect-dm__form select,
.xconnect-dm__form textarea,
.xconnect-dm__message-form select,
.xconnect-dm__message-form textarea {
    width: 100%;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    background: #ffffff;
    color: var(--xconnect-ink);
    font-size: 13px;
}

.xconnect-dm__form input,
.xconnect-dm__form select,
.xconnect-dm__message-form select {
    min-height: 38px;
    padding: 7px 9px;
}

.xconnect-dm__form textarea,
.xconnect-dm__message-form textarea {
    resize: vertical;
    padding: 9px;
}

.xconnect-dm__form select[multiple] {
    min-height: 118px;
    padding: 6px;
}

.xconnect-dm__form input:focus,
.xconnect-dm__form select:focus,
.xconnect-dm__form textarea:focus,
.xconnect-dm__message-form select:focus,
.xconnect-dm__message-form textarea:focus {
    border-color: var(--xconnect-blue);
    outline: 3px solid rgba(37, 99, 235, 0.12);
}

.xconnect-dm__thread-heading {
    min-height: 58px;
}

.xconnect-dm__thread-heading > div {
    flex: 1;
}

.xconnect-dm__lifecycle-button {
    flex: 0 0 auto;
    display: inline-flex;
    align-items: center;
    gap: 5px;
    min-height: 30px;
    padding: 5px 8px;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    background: #ffffff;
    color: #475569;
    font-size: 10px;
    font-weight: 700;
    cursor: pointer;
}

.xconnect-dm__lifecycle-button:hover,
.xconnect-dm__lifecycle-button:focus-visible {
    border-color: #64748b;
    color: var(--xconnect-ink);
}

.xconnect-dm__lifecycle-button.is-reopen {
    border-color: #86efac;
    color: #166534;
}

.xconnect-dm__reference {
    padding: 7px 14px;
    border-bottom: 1px solid #bfdbfe;
    background: #eff6ff;
    color: #1e40af;
    font-size: 11px;
    font-weight: 650;
}

.xconnect-dm__load-earlier {
    align-self: center;
    margin: 8px 14px 0;
    border: 0;
    background: transparent;
    color: #1d4ed8;
    font-size: 11px;
    font-weight: 700;
    text-decoration: underline;
    text-underline-offset: 2px;
}

.xconnect-dm__load-earlier:hover,
.xconnect-dm__load-earlier:focus-visible {
    color: #1e3a8a;
}

.xconnect-dm__load-earlier:disabled {
    color: #64748b;
    cursor: wait;
}

.xconnect-dm__messages {
    flex: 1;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 8px;
    padding: 14px;
    background: var(--xconnect-soft);
}

.xconnect-dm__message {
    align-self: flex-start;
    max-width: 82%;
    padding: 8px 10px;
    border: 1px solid var(--xconnect-border);
    border-radius: 7px 7px 7px 2px;
    background: #ffffff;
}

.xconnect-dm__message.is-mine {
    align-self: flex-end;
    border-color: #bbf7d0;
    border-radius: 7px 7px 2px 7px;
    background: #ecfdf5;
}

.xconnect-dm__message strong {
    display: block;
    margin-bottom: 3px;
    color: #334155;
    font-size: 10px;
}

.xconnect-dm__message p {
    margin: 0;
    overflow-wrap: anywhere;
    color: var(--xconnect-ink);
    font-size: 13px;
    line-height: 1.38;
    white-space: pre-wrap;
}

.xconnect-dm__message time {
    display: block;
    margin-top: 4px;
    color: var(--xconnect-muted);
    font-size: 9px;
    text-align: right;
}

.xconnect-dm__message-form {
    display: grid;
    gap: 7px;
    padding: 10px;
    border-top: 1px solid var(--xconnect-border);
    background: #ffffff;
}

.xconnect-dm__message-form select {
    min-height: 32px;
    padding: 5px 8px;
    font-size: 11px;
}

.xconnect-dm__composer {
    display: grid;
    grid-template-columns: 38px minmax(0, 1fr) 42px;
    gap: 7px;
}

.xconnect-dm__message-form textarea {
    min-height: 44px;
    max-height: 110px;
}

.xconnect-dm__send-button {
    width: 42px;
    border: 1px solid var(--xconnect-accent);
    border-radius: 6px;
    background: var(--xconnect-accent);
    color: #ffffff;
    cursor: pointer;
}

.xconnect-dm__attach-button {
    width: 38px;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    background: #ffffff;
    color: #475569;
    cursor: pointer;
}

.xconnect-dm__attach-button:hover,
.xconnect-dm__attach-button:focus-visible {
    border-color: var(--xconnect-blue);
    color: var(--xconnect-blue);
}

.xconnect-dm__selected-file {
    min-width: 0;
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: center;
    gap: 7px;
    padding: 7px 9px;
    border: 1px solid #bfdbfe;
    border-radius: 6px;
    background: #eff6ff;
    color: #1e3a8a;
    font-size: 11px;
}

.xconnect-dm__selected-file > span {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.xconnect-dm__selected-file button {
    padding: 2px 4px;
    border: 0;
    background: transparent;
    color: #475569;
    cursor: pointer;
}

.xconnect-dm__attachment-limit {
    color: var(--xconnect-muted);
    font-size: 9px;
}

.xconnect-dm__attachment {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: center;
    gap: 8px;
    margin-top: 7px;
    padding: 7px 8px;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    background: rgba(255, 255, 255, 0.76);
    color: #1e3a8a;
    text-decoration: none;
}

.xconnect-dm__attachment:hover,
.xconnect-dm__attachment:focus-visible {
    border-color: var(--xconnect-blue);
    color: #1d4ed8;
}

.xconnect-dm__attachment-copy {
    min-width: 0;
}

.xconnect-dm__attachment-copy strong,
.xconnect-dm__attachment-copy span {
    display: block;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.xconnect-dm__attachment-copy strong {
    margin: 0;
    font-size: 11px;
}

.xconnect-dm__attachment-copy span,
.xconnect-dm__attachment > span {
    color: var(--xconnect-muted);
    font-size: 9px;
}

.xconnect-dm__send-button:hover,
.xconnect-dm__send-button:focus-visible {
    background: var(--xconnect-accent-hover);
}

.xconnect-dm__message-form textarea:disabled,
.xconnect-dm__attach-button:disabled,
.xconnect-dm__send-button:disabled {
    cursor: not-allowed;
    opacity: 0.58;
}

@media (max-width: 576px) {
    .xconnect-dm__launcher {
        right: 16px;
        bottom: 90px;
        width: 56px;
        height: 56px;
    }

    .xconnect-dm__launcher-icon {
        width: 38px;
        height: 38px;
        font-size: 20px;
    }

    .xconnect-dm__panel {
        width: calc(100vw - 16px);
        height: calc(100vh - 16px);
        border-radius: 7px;
    }
}

@media (prefers-reduced-motion: reduce) {
    .xconnect-dm__launcher {
        transition: none;
    }
}
